Working with various 3PL partners across the country, a major pain area for Hilti was to manage these partners, map them against each other, track individual shipments and keep the customers informed on the status along with actionable insights. Additionally, manual processes and lack of proper communication between transporters and logistics managers resulted in manpower wastage and high wait time at warehouses for loading/ unloading of products.
“Supply chain providers across the globe are aiming to achieve complete visibility and seamless collaboration amongst all the stakeholders. For us, the fundamental challenge was lack of real-time visibility on the movement of shipments once they left the warehouse. FarEye seamlessly integrated with the various data sources available with our 3PL partners to provide predictive visibility at every step,” says Puneet Dhamija, Director- Operations, Hilti India.