Restaurant association gets support in drive against online food aggregators

The Federation of Hotel & Restaurant Association of India (FHRAI), the apex body of the Hotel Industry in India, comprising of HRANI, HRAWI, SIHRA & HRAEI, has extended its whole-hearted support to the #Logout movement initiated by the National Restaurant Association of India (NRAI) in August 2019. Along with FHRAI, several other associations such as Thane Hotel Association, Pune Restaurants & Hotel Association (PRAHA), NHRA, Vadodara Food Entrepreneurs (VFE) have also unitedly joined the #Logout movement.

“NRAI and FHRAI are two national representative bodies of the Industry and their coming together as a group is a very significant development meant to send out a strong message to the FSAs about their highly-detrimental and predatory trade practices. Several city-based and affiliated bodies joining the campaign strongly indicate that the pain is being felt across the entire industry and everyone is aligned together in this movement.” Said Anurag Katriar, President, NRAI.

The movement has been initiated by NRAI against Zomato and others aggregators on contentious issues like deep discounting, high commissions, delayed payments and unreasonable penalties, unreasonable additional charges, surreptitious attempts to collect NRAI members’ data through schemes such as Free Wi-fi, etc.

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